• Ensure team’s compliance with company’s procedures and protocols, and production verticals meet profitability targets
• Management of the production staff including training and development and conduct one on ones with the subordinates
• Assist in the development and enhancement of training material
• Ensure all staff are trained and able to deliver production outputs that meet minimum benchmarks and implement performance improvement processes where necessary and appropriate
• Participate in the development of improvements in relation to relevant procedures, processes, and applications
• Ensure a satisfactory client experience – including meeting all deadlines and keeping client up to date regarding job status and that appropriate staff levels are resourced in order to complete jobs
• Ensure all Quality Assurance processes are completed for all projects
• Assist in administrative work such as invoicing and cost estimates
• Assist the Director and BDM’s in maintaining client relations
• Provide relevant reports to Director as required

 

 

• A good Degree with demonstrated level of organizational skills
• Previous experience in a litigation support bureau or law firm environment performing a similar role would be advantageous
• Ability to lead and manage staff
• Strong written and verbal communication skills
• Ability to work under tight deadlines and in a fast-paced environment
• High attention to detail
• Ability to follow through in a timely manner with all set tasks
• Attractive remuneration package will commensurate with relevant experience

 

 

Interested applicants, please send your resumes in MS Word format to
annie.tan@jobplus.sg (EA Personnel Registration No. R1105568) and include the following:

 

Reason(s) for leaving
Availability to commence work
Last-drawn and expected salary