Banking Equipment (ATM / VTM) Software Engineer (JAVA / C++ / C#)

 JOB DESCRIPTION
Banking Equipment (ATM/VTM) Software Engineer
Previous work experience with ATM Machines is an advantages. Must have strong Programming background.
 
Business Unit: Asia Pacific Sales
Report to: Regional Director
 
Job Description:
Under general supervision, develop and customize the terminal software, provide the technical support to both staff and customers who are working to implement terminal software and related products.
 
Key duties and responsibilities:
  • Develop and customize the software as per the client’s needs
  • Support and implementation of customer certifications/pilot projects
  • Respond to customer inquiries, primarily via email, telephone and on-site visit
  • Resolve any customer technical issues through diligent research, reproduction, and troubleshooting
  • Gather technical requirements from customers and translate into gap analysis documentation and work orders
  • Work directly with staff in engineering, sales, marketing, operations, and administration to prepare/present the software demonstration and resolve problems
  • Document all technical inquiries; develop and review content for knowledgebase CKS
  • Provide training or assistance to customers and junior staff
  • Participate in testing the new-released software products
  • Part time as hardware engineer support on site.
 
Employment standards ui
  • Conduct software coding and customization
  • Perform skilled work in the software installation, configuration, demonstration and software troubleshooting;
  • Master the software architecture and working principles;
  • Read technical diagrams and instructions;
  • Learn new applications frequently and quickly;
  • Write documentation appropriate to training and operation of terminal software; assess the suitability of software and materials being employed; maintain cooperative working relationships;
  • Demonstrate sensitivity and respect for a diverse population.
  • ATM hardware knowledge and troubleshooting skill is necessary.
Education Qualifications:
B.S. (or above) in Computer Science, Electrical Engineering, or equivalent work experience.
 
Special requirements:
  • Experience in Microsoft Windows JAVA/C++/C# programming under .NET environment. EN/XFS
  • Familiar with EFT (Electronic Fund Transfer) network
  • Experience in providing technical support to software customers is preferred
  • Excellent interpersonal skills
  • Strong in spoken and written English
  • Experience of banking technologies is an added advantage
Software Knowledge
Computer science and software engineering; Microsoft Windows C++/C# or JAVA Programming; EN/XFS, ZKA; 
Familiar with EFT (Electronic Fund Transfer) network is an advantage. 
 
You can also email your CV/Resume to dave@jobplus.sg
 
 
 
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