address 1, address line 2 Singapore 120358 | |
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Monday - Friday 10 AM to 8 PM |
Assistant Engineer (ATM)
JOB DESCRIPTION
Responsibilities:
• Main responsibilities will be to provide quality i) pre-sales, ii) post-sales or support in iii) both pre-sales and post-sales functions.
• Engage local partner constantly through frequent communications and service performance management.
• Assist the local Manager to prepare the technical tender documents.
• Prepare the related service report to the customer and prepare technical analysis, collect competitor information and
submit bi-weekly reports to HQ.
• Manage local projects such as Pilot Test, Technical Upgrades, User Accept Test and etc.
• Prepare and help out in technical documentation such as spare part list, working instructions and technical bulletin
writings.
• Provide field service support for local partners and customers.
• Manage and process customer complaints and / or new requirements processes.
• Solve the ATM technical problems, may need to travel other cities for on-site support.
• Provide technical trainings to client.
• Assist in basic spare-part warehouse management, including purchasing plan preparation, etc.
• Basic data entry and administration duties.
Requirements:
• Minimal 2 years of working in pre-sales, or post sales, or technical support with good performance records.
• Similar experience in ATM machines and similar banking machines will be advantageous.
• IT Savvy.
• Good communication and interpersonal skills.
• Fast learner and self motivated.
• Independent yet works well in a team environment.
• Willing and able to assist in performing overtime, when required.
• Committed and highly dedicated to roles and responsibilities.
Miscellaneous Information:
• Working Hours: Mon – Fri: 9.00am – 6.00pm
• Location: Town (Near MRT. 5 Minutes Walk)
• Remuneration Package: $3,000 - $5,000 (dependent on experience) + Attractive Welfare Packages
• On-The-Job training will be provided.
Your Identity and Application is most respected and kept Confidential.
Please indicate interested position(s) accordingly, with the following details:
i) Your expected salary package / remunerationii) Your earliest availability to commence work
iii) To provide all your previous drawn salary packages
(for eg, Basic + Allowances + Average Commissions, etc)
iv) Reason for leaving each organization
Many thanks for kind assistance~
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